XAM Auto Service collects only the information needed to respond to service requests, schedule work, communicate with customers, and improve our local auto repair business.
Information we collect
- Name, phone number, email address, vehicle information, and service details submitted through our forms.
- Call, text, and email communication details when you contact us.
- Basic website analytics such as page visits, referral source, and campaign parameters.
How we use information
- To respond to quote requests and service questions.
- To schedule, perform, and follow up on auto repair services.
- To request feedback or reviews from existing customers.
- To improve our website, customer experience, and local visibility.
Text messages
If you provide your phone number or text XAM Auto Service, we may reply by text about your vehicle, appointment, quote, repair status, or a one-time feedback/review request. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Sharing
We do not sell customer information. We may use trusted service providers for website hosting, email delivery, analytics, customer communication, and lead tracking. They are used only to operate the business.
Contact
Questions about this policy? Contact XAM Auto Service at (317) 213-7395 or visit us at 6845 Massachusetts Ave, Indianapolis, IN 46226.